A Smart City has embedded “smartness” into its operations, and is guided by the overarching goal of becoming more sustainable and resilient.

Through sound decision making and the consideration of both a long and short-term perspective, “smartness” implies a holistic and systemic approach that is  characterized by good governance and appropriate institutional infrastructure, processes and behaviors, as well as appropriately innovative use of techniques, technologies and natural resources. Core principles of sustainability, such as intergenerational  justice, environmental justice, and social inclusion are the foundation of “smartness”.

“Smartness” is a means to contribute to sustainable development and resilience.

It analyzes, monitors and optimizes its urban systems, be they physical (e.g. energy, water, waste, transportation and polluting emissions) or social (e.g.
social and economic inclusion, governance, citizen participation), through transparent and inclusive information feedback mechanisms.

A smart city commits to continuous learning and adaptation, and through the application of systems thinking, aspires to improve its inclusivity, cohesion, responsiveness, governance and the performance of its social, economic and physical systems.

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